Appointments
Getting Started:The admission process is easy. We accept referrals from physicians and certified nurse practitioners. All therapy services require a current order (prescription). If you are interested in becoming a patient at Progressive Step, please contact our office during business hours or discuss your concerns with your doctor who can prescribe an evaluation and/or treatment. If you do not have a physician, we can schedule an appointment for you to see our Medical Director. In most cases, we can make this appointment within 48 hours. Intake: New patients must complete a set of intake forms. Please fill them out as completely as possible. Completing the forms before your visit will speed the intake process. For your convenience, please contact our office and we will provide you with a set of blank forms. On your first visit, you should bring all completed forms, your insurance card and a driver’s license or other photo ID.
After you receive a prescription from your doctor, please contact our office and we will schedule an appointment for an initial evaluation. A licensed Physical Therapist will perform a detailed examination expanding on your doctor's diagnosis. This evaluation includes several assessments including Range Of Motion, strength, posture and balance. Your therapist will then create a customized treatment plan to benefit your specific condition. Your treatment plan may include modalities (ultrasound, electric stimulation, ice), manual therapy, strengthening exercises, stretching and a tailored home exercise program. Your therapist will also teach you ways to help yourself and prevent further injury.
Insurance Verification: We accept most insurances and our staff verifies each patient’s coverage before scheduling their appointments. We perform an initial health screening and monitor each patient’s health throughout their treatment.
Appointments: We schedule therapy appointments according to patient and therapist availability and prior commitments/schedules.
Our therapists recommend 1-3 appointments weekly for 45-60 minute sessions based on the physician's prescription and the patient's availability. We book standing appointments and usually carry them over from week to week. We make every possible effort to schedule patients at times that are most convenient and we do take early and late appointments as needed.